Interaction quality estimation using long short-term memories

Rach, Niklas; Minker, Wolfgang; Ultes, Stefan

Interaction quality estimation using long short-term memories

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Citation

Rach N, Minker W, Ultes S. Interaction quality estimation using long short-term memories. In: Proceedings of the SIGDIAL 2017 Conference. 18th Annual Meeting of the Special Interest Group on Discourse and Dialogue; 2017 Aug 15-17; Saarbrucken, Germany. Saarbrucken: ACL, 2017. p. 164-9.

Abstract

For estimating the Interaction Quality (IQ) in Spoken Dialogue Systems (SDS), the dialogue history is of significant importance. Previous works included this information manually in the form of precomputed temporal features into the classification process. Here, we employ a deep learning architecture based on Long Short-Term Memories (LSTM) to extract this information automatically from the data, thus estimating IQ solely by using current exchange features. We show that it is thereby possible to achieve competitive results as in a scenario where manually optimized temporal features have been included.

Description

Comunicació presentada a SIGDIAL 2017 Conference, the 18th Annual Meeting of the Special Interest Group on Discourse and Dialogue, celebrada del 15 al 17 d'agost a Saarbrucken, Alemanya.