An exploratory study on empathy and online discussions in computer supported collaborative learning
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- dc.contributor.author Theophilou, Emily
- dc.contributor.author Sánchez Reina, Jesús Roberto
- dc.contributor.author Odakura, Valguima
- dc.contributor.author Hernández-Leo, Davinia
- dc.date.accessioned 2025-01-10T07:44:16Z
- dc.date.available 2025-01-10T07:44:16Z
- dc.date.embargoEnd info:eu-repo/date/embargoEnd/2025-09-14
- dc.date.issued 2024
- dc.description.abstract Empathy, the ability to understand and share the feelings of others, is integral to effective communication and social interaction. In collaborative learning environments, empathy assumes even greater significance as it facilitates idea exchange and problem-solving among students. While previous studies have explored the role of empathy in collaboration, research focusing specifically on its impact on Computer-Supported Collaborative Learning (CSCL) remains limited. Therefore, this study aims to investigate the relationship between students’ levels of affective and cognitive empathy and their chat discussion behavior within a CSCL environment. An exploratory descriptive study with 188 students from Spain (N = 133) and Brazil (N = 55) (Mage = 15.7 years) examined how affective and cognitive empathy influence student’s online discussion within a CSCL environment. This study provides initial insights into the relationship between empathy and online collaboration. The findings indicate a positive correlation between students’ levels of Perspective Taking and messages oriented to socialization. While, groups with higher max values under cognitive and affective empathy demonstrated a positive correlation with task-oriented messages. This study provides novel insights into the emergence of empathy within CSCL environments and has implications for the design of online collaborative learning platforms and educational technologies
- dc.description.sponsorship This work was supported by the National Research Agency of the Spanish Ministry (PID2020-112584RB-C33/MICIN/AEI/10.13039/501100011033, MDM-2015-0502), the Volkswagen Foundation (COURAGE project, nos. 95567 and 9B145), and the Department of Research and Universities of the Government of Catalonia (SGR 00930). D. Hernández-Leo (Serra Húnter) acknowledges the support by ICREA under the ICREA Academia programme.
- dc.embargo.liftdate 2025-09-14
- dc.format.mimetype application/pdf
- dc.identifier.citation Theophilou E, Sánchez-Reina JR, Odakura V, Hernández-Leo D. An exploratory study on empathy and online discussions in computer supported collaborative learning. In: Santos P, Álvarez C, Hernández-Leo D, Kobayashi M, Zurita G, editors. Collaboration technologies and social computing. 30th International Conference CollabTech 2024; 2024 Sept 11–14; Barcelona, Spain. Cham: Springer; 2024. p. 129-43. DOI: 10.1007/978-3-031-67998-8_9
- dc.identifier.doi https://doi.org/10.1007/978-3-031-67998-8_9
- dc.identifier.uri http://hdl.handle.net/10230/69043
- dc.language.iso eng
- dc.publisher Springer
- dc.relation.projectID info:eu-repo/grantAgreement/ES/2PE/PID2020-112584RB-C33
- dc.rights © 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
- dc.rights.accessRights info:eu-repo/semantics/embargoedAccess
- dc.subject.keyword Computer supported collaborative learning
- dc.subject.keyword Online Discussion
- dc.subject.keyword Empathy
- dc.title An exploratory study on empathy and online discussions in computer supported collaborative learning
- dc.type info:eu-repo/semantics/conferenceObject
- dc.type.version info:eu-repo/semantics/acceptedVersion