In this paper we present a framework for conversational awareness and conflict resolution in spoken dialogue systems for home care assistance. Conver-sational awareness is supported through OWL ontologies for capturing conver-sational modalities, while interpretation and incremental context enrichment is facilitated through Description Logics reasoning. Conflict resolution further as-sists the interaction with end users, facilitating exception handling and context prioritisation by coupling defeasible ...
In this paper we present a framework for conversational awareness and conflict resolution in spoken dialogue systems for home care assistance. Conver-sational awareness is supported through OWL ontologies for capturing conver-sational modalities, while interpretation and incremental context enrichment is facilitated through Description Logics reasoning. Conflict resolution further as-sists the interaction with end users, facilitating exception handling and context prioritisation by coupling defeasible logics with medical and profile information.
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