The Role of functional associations in building destination brand personality: when official websites do the talking

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  • dc.contributor.author Vinyals Mirabent, Sara
  • dc.contributor.author Kavaratzis, Mihalis
  • dc.contributor.author Fernández Cavia, Josep, 1963-
  • dc.date.accessioned 2019-06-11T15:28:35Z
  • dc.date.issued 2019
  • dc.description.abstract Destinations ‘talk’ about themselves via online media to build strong brand personalities. However, previous research points to the influence of other associations linked to the destination in determining the credibility of the aforementioned personality. This research aims to identify the potential of certain types of functional associations ―attractions― in strengthening projected personality through discourse. With this aim in mind, we analyze the content of twelve official European urban destination websites. The results expand on previous research by identifying how different aspects of what a destination has to offer help portray personality traits. There is huge potential to use attractions to better project desired personality traits, which leads to a better fit between the personality and the overall projected image. The findings have significant implications both for brand managers to enable them to optimize their communication, and for future research. The projected personality of destinations should not be studied independently from the functional dimension of brand image.
  • dc.description.sponsorship This research work has been partially funded by the project “The tourist on the Web: informational habits and destination choice. ITOURIST” (CSO2014-59896-P), of the Ministry of Economy and Competitiveness of the Spanish Government.
  • dc.format.mimetype application/pdf
  • dc.identifier.citation Vinyals-Mirabent S, Kavaratzis M, Fernández-Cavia J. The Role of functional associations in building destination brand personality: when official websites do the talking. Tourism management. 2019;75:148-55. DOI: 10.1016/j.tourman.2019.04.022
  • dc.identifier.doi http://dx.doi.org/10.1016/j.tourman.2019.04.022
  • dc.identifier.issn 0261-5177
  • dc.identifier.uri http://hdl.handle.net/10230/41735
  • dc.language.iso eng
  • dc.publisher Elsevier
  • dc.relation.ispartof Tourism management. 2019;75:148-55.
  • dc.relation.projectID info:eu-repo/grantAgreement/ES/1PE/CSO2014-59896-P
  • dc.rights © Elsevier http://dx.doi.org/10.1016/j.tourman.2019.04.022
  • dc.rights.accessRights info:eu-repo/semantics/openAccess
  • dc.subject.keyword Official websites
  • dc.subject.keyword Projected brand personality
  • dc.subject.keyword Destination branding
  • dc.subject.keyword Destination image
  • dc.subject.keyword Destination brand personality
  • dc.subject.keyword Destination marketing
  • dc.subject.keyword Online communication
  • dc.title The Role of functional associations in building destination brand personality: when official websites do the talking
  • dc.type info:eu-repo/semantics/article
  • dc.type.version info:eu-repo/semantics/acceptedVersion