Do we consider sustainability when we measure Small and Medium Enterprises’ (SMEs’) performance passing through digital transformation?
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- dc.contributor.author Costa Melo, Isotilia
- dc.contributor.author Alves Junior, Paulo Nocera
- dc.contributor.author Alves Queiroz, Geandra
- dc.contributor.author Yushimito, Wilfredo
- dc.contributor.author Pereira, Jordi
- dc.date.accessioned 2023-06-20T10:30:32Z
- dc.date.available 2023-06-20T10:30:32Z
- dc.date.issued 2023
- dc.description.abstract Small-medium enterprises (SMEs) represent 90% of business globally. Digital Transformation (DT) affects SMEs differently from larger companies because although SMEs have more flexibility and agility for adapting to new circumstances, they also have more limited resources and specialization capabilities. Thus, it is fundamental to measure SMEs’ performance considering different perspectives. Here, we describe and analyze the state-of-the-art of DT in SMEs, focusing on performance measurement. We center on whether the tools used by SMEs encompass the triple bottom line of sustainability (i.e., environmental, social, and economic aspects). To do so, in December 2021, we performed a comprehensive systematic literature review (SLR) on the Web of Science and Scopus. In addition, we also explored a novel approach for SLR: topic modeling with a machine learning technique (Latent Dirichlet Allocation). The differences and interchangeability of both methods are discussed. The findings show that sustainability is treated as a separate topic in the literature. The social and environmental aspects are the most neglected. This paper contributes to sustainable development goals (SDGs) 1, 5, 8, 9, 10, and 12. A conceptual framework and future research directions are proposed. Thus, this paper is also valuable for policymakers and SMEs switching their production paradigm toward sustainability and DT.
- dc.format.mimetype application/pdf
- dc.identifier.citation Costa I, Nocera P, Alves PN, Yushimito W, Pereira J. Do we consider sustainability when we measure Small and Medium Enterprises’ (SMEs’) performance passing through digital transformation?. Sustainability. 2023 Mar 2;15(6):4917. DOI: 10.3390/su15064917
- dc.identifier.doi http://dx.doi.org/10.3390/su15064917
- dc.identifier.issn 2071-1050
- dc.identifier.uri http://hdl.handle.net/10230/57278
- dc.language.iso eng
- dc.publisher MDPI
- dc.relation.ispartof Sustainability. 2023 Mar 2;15(6):4917
- dc.rights © 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
- dc.rights.accessRights info:eu-repo/semantics/openAccess
- dc.rights.uri http://creativecommons.org/licenses/by/4.0/
- dc.subject.keyword Digitalization
- dc.subject.keyword Small- and medium-sized enterprises (SMEs)
- dc.subject.keyword Industry 4.0
- dc.subject.keyword Topic modeling
- dc.subject.keyword Latent dirichlet allocation (LDA)
- dc.subject.keyword Triple bottom line of sustainability
- dc.title Do we consider sustainability when we measure Small and Medium Enterprises’ (SMEs’) performance passing through digital transformation?
- dc.type info:eu-repo/semantics/article
- dc.type.version info:eu-repo/semantics/publishedVersion