Investigating the use of speech-based conversational agents for life coaching

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• dc.contributor.author Aymerich Franch, Laura
• dc.contributor.author Ferrer, Iliana
• dc.date.accessioned 2021-12-09T06:56:05Z
• dc.date.available 2021-12-09T06:56:05Z
• dc.date.issued 2021
• dc.description.abstract Life coaching can contribute to goal attainment, quality of life, and psychological well-being enhancement. We explored the capacity of a speech-based conversational agent coach (CAC) to deliver a coaching program for goal achievement in two studies. Participants showed a significant increase in personal growth initiative (PGI) after completing the program both in the pilot and the main study. Participants in the main study additionally reported a significant increase in life satisfaction (SLS) and a significant decrease in negative affect (PANAS-N). Usability of the application, satisfaction with the coaching program, and adoption intention were rated positively in both studies. The results suggest that working on goal achievement with the CAC had a positive impact on the psychological well-being of the participants. The study provides an empirically-validated approach for automated coaching interventions and highlights the potential of conversational agents for delivering life coaching.
• dc.description.sponsorship The project has received funding from the Ramón y Cajal Fellowship Program (ref. RYC-2016–19770) awarded to the first author, funded by Agencia Estatal de Investigación, Ministerio de Ciencia, Innovación y Universidades, and the European Social Fund.
• dc.format.mimetype application/pdf
• dc.identifier.citation Aymerich-Franch L, Ferrer I. Investigating the use of speech-based conversational agents for life coaching. Int J Hum Comput Stud. 2021;159:102745. DOI: 10.1016/j.ijhcs.2021.102745
• dc.identifier.doi http://dx.doi.org/10.1016/j.ijhcs.2021.102745
• dc.identifier.issn 1071-5819
• dc.identifier.uri http://hdl.handle.net/10230/49153
• dc.language.iso eng
• dc.publisher Elsevier
• dc.relation.ispartof International Journal of Human-Computer Studies. 2021;159:102745
• dc.rights © Elsevier http://dx.doi.org/10.1016/j.ijhcs.2021.102745
• dc.rights.accessRights info:eu-repo/semantics/openAccess
• dc.subject.keyword Conversational agents
• dc.subject.keyword Coaching
• dc.subject.keyword Psychological well-being
• dc.subject.keyword Positive technology
• dc.subject.keyword Goal achievement
• dc.title Investigating the use of speech-based conversational agents for life coaching
• dc.type info:eu-repo/semantics/article
• dc.type.version info:eu-repo/semantics/publishedVersion