The impact of feedback type regarding behavior on shaping spending credit-card behavior
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- dc.contributor.author Hernández Escuer, Martaca
- dc.contributor.author Borrull Regal, Gerardca
- dc.contributor.author Farreras Casado, Jordica
- dc.contributor.author Rivas Castellá, Minervaca
- dc.date.accessioned 2014-09-17T08:04:33Z
- dc.date.available 2014-09-17T08:04:33Z
- dc.date.issued 2014
- dc.description Treball de Fi de Grau en Economia. Curs 2013-2014ca
- dc.description Tutor: Gert Cornelisenca
- dc.description.abstract Payment methods have been proven to affect spending behavior. More precisely, when/nindividuals use credit cards tend to overspend and to underestimate their past expenses. However, there is little research about the role that the additional services provided by financial institution have in shaping consumption patterns. This paper analyze how one of these services –the text message that banks send to their clients each time they make a payment using a credit card– affects spending control. A review of the previous literature is considered, and an experiment is hold to show support for the proposed theoretical framework. Our findings suggest that the information stated in these SMS are a source of variance in the overall expenses.ca
- dc.format.mimetype application/pdfca
- dc.identifier.uri http://hdl.handle.net/10230/22678
- dc.language.iso engca
- dc.rights Attribution-NonCommercial-NoDerivs 3.0 Spainca
- dc.rights.accessRights info:eu-repo/semantics/openAccessca
- dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/3.0/es/ca
- dc.subject.other Treball de fi de grau – Curs 2013-2014ca
- dc.subject.other Targetes de crèditca
- dc.subject.other Consumidors – Conductaca
- dc.subject.other Moneda electrònicaca
- dc.subject.other Servei de missatges curtsca
- dc.subject.other Banca electrònicaca
- dc.subject.other Riscca
- dc.subject.other Deuteca
- dc.title The impact of feedback type regarding behavior on shaping spending credit-card behaviorca
- dc.type info:eu-repo/semantics/bachelorThesisca