Innovating the collection of open-ended answers: the linguistic and content characteristics of written and oral answers to political attitude questions

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• dc.contributor.author Gavras, Konstantin
• dc.contributor.author Höhne, Jan Karem
• dc.contributor.author Blom, Annelies G.
• dc.contributor.author Schoen, Harald
• dc.date.accessioned 2025-04-01T11:41:56Z
• dc.date.available 2025-04-01T11:41:56Z
• dc.date.issued 2022
• dc.description.abstract The rapid increase in smartphone surveys and technological developments open novel opportunities for collecting survey answers. One of these opportunities is the use of open-ended questions with requests for oral instead of written answers, which may facilitate the answer process and result in more in-depth and unfiltered information. Whereas it is now possible to collect oral answers on smartphones,we still lack studies on the impact of this novel answer format on the characteristics of respondents’ answers. In this study, we compare the linguistic and content characteristics of written versus oral answers to political attitude questions. For this purpose, we conducted an experiment in a smartphone survey (N = 2402) and randomly assigned respondents to an answer format (written or oral). Oral answers were collected via the open source ‘SurveyVoice (SVoice)’ tool, whereas written answers were typed in via the smartphone keypad. Applying length analysis, lexical structure analysis, sentiment analysis and structural topic models, our results reveal that written and oral answers differ substantially from each other in terms of lengths, structures, sentiments and topics.We find evidence that written answers are characterized by an intentional and conscious answering, whereas oral answers are characterized by an intuitive and spontaneous answering.
• dc.format.mimetype application/pdf
• dc.identifier.citation Gavras K, Höhne JK, Blom AG, Schoen H. Innovating the collection of open-ended answers: the linguistic and content characteristics of written and oral answers to political attitude questions. J R Stat Soc Series A. 2022;185(3):872-90. DOI: 10.1111/rssa.12807
• dc.identifier.doi http://dx.doi.org/10.1111/rssa.12807
• dc.identifier.issn 0964-1998
• dc.identifier.uri http://hdl.handle.net/10230/70067
• dc.language.iso eng
• dc.publisher Wiley
• dc.relation.ispartof J R Stat Soc Series A. 2022;185(3):872-90
• dc.rights © 2022 The Authors. Journal of the Royal Statistical Society: Series A (Statistics in Society) published by John Wiley & Sons Ltd on behalf of Royal Statistical Society. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
• dc.rights.accessRights info:eu-repo/semantics/openAccess
• dc.rights.uri http://creativecommons.org/licenses/by/4.0/
• dc.subject.keyword Open-ended questions
• dc.subject.keyword Political attitudes
• dc.subject.keyword Sentiment analysis
• dc.subject.keyword Smartphone surveys
• dc.subject.keyword Structural topic modelling
• dc.subject.keyword Text data
• dc.subject.keyword Voice data
• dc.title Innovating the collection of open-ended answers: the linguistic and content characteristics of written and oral answers to political attitude questions
• dc.type info:eu-repo/semantics/article
• dc.type.version info:eu-repo/semantics/publishedVersion