Smartphones vs PCs: does the device affect the web survey experience and the measurement error for sensitive topics? A replication of the Mavletova & Couper’s 2013 experiment

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• dc.contributor.author Toninelli, Daniele
• dc.contributor.author Revilla, Melanie
• dc.date.accessioned 2025-02-25T07:14:56Z
• dc.date.available 2025-02-25T07:14:56Z
• dc.date.issued 2016
• dc.description.abstract More and more respondents use mobile devices to complete web surveys. These devices have different characteristics, if compared to PCs (e.g. smaller screen sizes and higher portability). These characteristics can affect the survey responses, mostly when a questionnaire includes sensitive questions. This topic was already studied by Mavletova and Couper (2013), through a two-wave experiment comparing PCs and mobile devices results for the same respondents in a Russian opt-in panel. We replicated this cross-over design, focusing on an opt-in panel for Spain, involving 1,800 panellists and comparing PCs and smartphones. Our results support most of Mavletova and Couper’s (2013) findings (e.g. generally the used device does not significantly affect the reporting of sensitive information), confirming their robustness over the two studied countries. For other results (e.g. trust in data confidentiality), we found differences that can be justified by the diverse context/culture or by the quick changes that are still characterizing the mobile web survey participation.en
• dc.format.mimetype application/pdf
• dc.identifier.citation Toninelli D, Revilla M. Smartphones vs PCs: does the device affect the web survey experience and the measurement error for sensitive topics? A replication of the Mavletova & Couper’s 2013 experiment. Surv Res Methods. 2016 Aug 15;10(2):153-69. DOI: 10.18148/srm/2016.v10i2.6274
• dc.identifier.doi http://dx.doi.org/10.18148/srm/2016.v10i2.6274
• dc.identifier.issn 1864-3361
• dc.identifier.uri http://hdl.handle.net/10230/69709
• dc.language.iso eng
• dc.publisher European Survey Research Association
• dc.rights Copyright for articles published in this journal is retained by the authors, with first publication rights granted to the journal. By virtue of their appearance in this open access journal, users can use, reuse and build upon the material published in the journal but only for non-commercial purposes and with proper attribution.
• dc.rights.accessRights info:eu-repo/semantics/openAccess
• dc.rights.uri http://creativecommons.org/licenses/by-nc/4.0/deed.en
• dc.subject.keyword Web surveysen
• dc.subject.keyword Mobile participationen
• dc.subject.keyword Smartphonesen
• dc.subject.keyword Survey optimizationen
• dc.subject.keyword Sensitive questionsen
• dc.subject.keyword Measurement erroren
• dc.title Smartphones vs PCs: does the device affect the web survey experience and the measurement error for sensitive topics? A replication of the Mavletova & Couper’s 2013 experimenten
• dc.type info:eu-repo/semantics/article
• dc.type.version info:eu-repo/semantics/publishedVersion