Welcome to the UPF Digital Repository

CSR Communication and its influence on employer attractiveness : Do millennials swipe right for German companie’s CSR Communication?

Show simple item record

dc.contributor.author Maurice, Elsa Camille
dc.date.accessioned 2019-11-18T10:48:48Z
dc.date.available 2019-11-18T10:48:48Z
dc.date.issued 2019
dc.identifier.uri http://hdl.handle.net/10230/42879
dc.description Master of Arts in Communication Management (UPF Barcelona School of Management). Curs 2018-2019
dc.description Mentor: Arnau Roig
dc.description Premi UPF Barcelona School of Management a "Millor Projecte d'ètica, responsabilitat social, benestar planetari, cultura o temàtiques similars"
dc.description.abstract Corporate Social Responsibility (CSR) is increasingly linked to enhance employer attractiveness (EA) when communicated correctly and to positively influence job pursuit intentions. However, a research gap has been identified concerning if the communicated CSR of companies matches the CSR expectations of the labour market. Therefore, research was conducted to investigate how companies communicate their CSR on the one hand, and on the other what the labour market expects from companies in terms of CSR in order to be perceived as an attractive employer. Hereby, the focus was on the millennial generation in Germany as they are a major part of Germany’s current labour force, and to identify unanimities or discrepancies between them and German companies. Based on a review of existing literature, CSR was categorised into five different dimensions: workplace economic-, legal-, ethical-, philanthropic-, and environmental responsibilities. These dimensions were applied to a quantitative online survey questioning German millennials, as well as a quantitative content analysis that investigated 20 German companies’ home- and career webpages. A confrontation and comparison of results showed that overall all five CSR dimensions significantly influence perceived EA, but that there is only a match for workplace economic responsibility among the communicated and expected CSR, whereas the other four CSR dimensions reveal discrepancies. Based on the outcomes of this study, it is recommended that companies expand and align their CSR communication on their websites to increase their EA and competitive advantage. Further qualitative research is needed to identify possible industry biased CSR categories and the frequency of CSR communication on corporate websites. Lastly, research should look deeper into millennials’ understanding of communicated CSR concepts.
dc.format.mimetype application/pdf
dc.language.iso eng
dc.rights This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License  
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject.other Corporate social responsibility, employer attractiveness, millennial job seekers, corporate communication, quantitative content analysis
dc.subject.other Treball de fi de màster – Curs 2018-2019
dc.subject.other Empreses – Responsabilitat social
dc.subject.other Ètica empresarial
dc.title CSR Communication and its influence on employer attractiveness : Do millennials swipe right for German companie’s CSR Communication?
dc.type info:eu-repo/semantics/masterThesis
dc.rights.accessRights info:eu-repo/semantics/openAccess


This item appears in the following Collection(s)

Show simple item record

Search DSpace

Advanced Search


My Account


Compliant to Partaking