Giménez Thomsen, CristinaVentura, EvaUniversitat Pompeu Fabra. Departament d'Economia i Empresa2017-07-262017-07-262003-01-01International Journal of Operations and Production Management; Vol. 25 No.1, pp. 20-38; 2005http://hdl.handle.net/10230/459Highly competitive environments are leading companies to implement Supply Chain Management (SCM) to improve performance and gain a competitive advantage. SCM involves integration, co-ordination and collaboration across organisations and throughout the supply chain. It means that SCM requires internal (intraorganisational) and external (interorganisational) integration. This paper examines the Logistics-Production and Logistics- Marketing interfaces and their relation with the external integration process. The study also investigates the causal impact of these internal and external relationships on the company s logistical service performance. To analyse this, an empirical study was conducted in the Spanish Fast Moving Consumer Goods (FMCG) sector.application/pdfengL'accés als continguts d'aquest document queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commonsinfo:eu-repo/semantics/workingPaperlogistics integration processesinternal and external integrationlogistics performanceOperations Managementinfo:eu-repo/semantics/openAccess