Exploring the applicability of elaborateness and indirectness in dialogue management

Citació

  • Pragst L, Minker W, Ultes S. Exploring the applicability of elaborateness and indirectness in dialogue management. In: Eskenazi M, Devillers L, Mariani J, editors. Advanced Social Interaction with Agents. 8th International Workshop On Spoken Dialogue Systems (IWSDS); 2017 June 6-9; Farmington, USA. Cham: Springer; 2018. p. 189-98. (LNEE; no. 510). DOI: 978-3-319-92108-2_20

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Descripció

  • Resum

    In this paper, we investigate the applicability of soft changes to the system behaviour, namely changing the amount of elaborateness and indirectness displayed. To this end, we examine the impact of elaborateness and indirectness on the perception of human-computer communication in a user study. Here, we show that elaborateness and indirectness influence the user’s impression of a dialogue and discuss the implications of our results for adaptive dialogue management. We conclude that elaborateness and indirectness offer valuable possibilities for adaptation and should be incorporated in adaptive dialogue management.
  • Descripció

    Comunicació presentada a: 8th International Workshop On Spoken Dialogue Systems (IWSDS), celebrat del 6 al 9 de juny a Farmington, Estats Units.
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