Double-entry analysis system (DEAS) for comprehensive quality evaluation of websites: case study in the tourism sector

Sanabre, Carles; Pedraza, Rafael; Vinyals Mirabent, Sara

doi:http://dx.doi.org/10.3145/epi.2020.jul.32

Double-entry analysis system (DEAS) for comprehensive quality evaluation of websites: case study in the tourism sector

Citation

Sanabre C, Pedraza-Jiménez R, Vinyals-Mirabent S. Double-entry analysis system (DEAS) for comprehensive quality evaluation of websites: case study in the tourism sector. El Profesional de la información. 2020;29(4):17 p. DOI: 10.3145/epi.2020.jul.32

Abstract

A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and eva- luate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great impact on the quality of a website, they do not guarantee its success on their own. This approach differs from those commonly adopted in analysis systems, since until now most of them have been developed by adopting a predominantly operational or functional view.