Retraining fact-checkers: the emergence of ChatGPT in information verification

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• dc.contributor.author Cuartielles Saura, Roger
• dc.contributor.author Ramon Vegas, Xavier
• dc.contributor.author Pont Sorribes, Carles
• dc.date.accessioned 2023-10-06T06:01:19Z
• dc.date.available 2023-10-06T06:01:19Z
• dc.date.issued 2023
• dc.description.abstract The open launch of new artificial intelligence tools such as ChatGPT-3.5 (Generated Pre-trained Transformer) in Novem-ber 2022 by the company OpenAI -and then its update to version GPT-4 in March 2023- poses new opportunities and challenges for journalism, and especially for professionals specifically focused on information verification. This research aims to understand and analyze the perceptions generated by the irruption of ChatGPT among fact-checking professio-nals in Spain with the aim of identifying disadvantages and advantages in its use, professional implications and desired functionalities. The study uses qualitative methodology with in-depth interviews with professionals from all Spanish fact-checking platforms belonging to the International Factchecking Network (IFCN) and the European Digital Media Observatory (EDMO). The results conclude that the use of ChatGPT presents notable ambivalences. On the one hand, there are perceived drawbacks in issues such as the transparency and reliability of sources, the scope of the data, and the format of the responses generated. However, fact-checkers also point to a possible auxiliary use of the chatbot in the tasks of gathering information, detecting falsehoods, and producing denials. The irruption of ChatGPT has a direct im-pact on the work routines of the fact-checkers, which can be made more difficult, reinforced or extended. Fact-checking professionals perceive themselves as “context agents” in a new ecosystem that also obliges them to further diversify their fields of action in the fight against disinformation and to accelerate the implementation of media education actions that empower citizens in the responsible use of artificial intelligence.
• dc.description.sponsorship This research was funded by the “Instruments of accountability in the face of disinformation: impact of fact-checking platforms as accountability tools and curricular proposal” project (PID2019-106367GB-I00/AEI/10.13039/501100011033) (FACCTMedia), Spanish Ministry of Science and Innovation (2020–2024), in collabo-ration with the research group on Political Communication, Journalism, and Democracy of Pompeu Fabra Univer-sity (Polcom-GRP), and Agaur grants (2021 SGR 00486), and supported by Joan Oró grants to hire research staff in training (FI 2023), awarded by the Government of Catalonia.
• dc.format.mimetype application/pdf
• dc.identifier.citation Cuartielles R, Ramon-Vegas X, Pont-Sorribes C. Retraining fact-checkers: the emergence of ChatGPT in information verification. El Profesional de la informacion. 2023;32(5):e320515. DOI: 10.3145/epi.2023.sep.15
• dc.identifier.doi http://dx.doi.org/10.3145/epi.2023.sep.15
• dc.identifier.issn 1699-2407
• dc.identifier.uri http://hdl.handle.net/10230/58049
• dc.language.iso eng
• dc.publisher EPI (El Profesional de la Información)
• dc.relation.projectID info:eu-repo/grantAgreement/EC/2PE/ID2019-106367GB-I00
• dc.rights La revista Profesional de la información ofrece los artículos en acceso abierto con una licencia licencia internacional Creative Commons Atribución 4.0.
• dc.rights.accessRights info:eu-repo/semantics/openAccess
• dc.subject.keyword Fact-checking
• dc.subject.keyword Fact-checking platforms
• dc.subject.keyword Digital verification
• dc.subject.keyword Journalism
• dc.subject.keyword Computational fact-checking
• dc.subject.keyword Fact-checkers
• dc.subject.keyword Di-sinformation
• dc.subject.keyword Misinformation
• dc.subject.keyword Artificial Intelligence
• dc.subject.keyword AI
• dc.subject.keyword Generative artificial intelligence
• dc.subject.keyword ChatGPT
• dc.subject.keyword Chatbots
• dc.title Retraining fact-checkers: the emergence of ChatGPT in information verification
• dc.type info:eu-repo/semantics/article
• dc.type.version info:eu-repo/semantics/publishedVersion