Smart cities: the role of digital tools and data-driven development in shaping the german city of Hanover

Abstract

Hanover is one of 73 chosen German municipalities to be financially supported by the federal government to transform itself into a smart city. Smart cities are defined by using data-driven development and digital tools to enhance their urban fabric and better meet inhabitants’ needs. The government has published guidelines that shall be followed but individually interpreted by each city through smart city initiatives. This research uses qualitative research to conduct semi-structured interviews with three of Hanover’s smart city experts and three members of neighbourhood organisations to discuss the role digital transformation shall play. Results showcase the city’s focus on the use of technology and data collection to respond to ecological and infrastructural challenges. While social challenges are being met with the offering of analogue citizen meet-ups, the city lacks smartness in terms of fostering emotional bonds, connecting citizens and creating liveability through local initiatives.