Managing by values in the next milenium: Cultural redesign for strategic organizational change

Dolan, Shimon L.; García, Salvador

Managing by values in the next milenium: Cultural redesign for strategic organizational change

Licencia

Citación

Journal of Management Development, Vol 21 (2), 101-117, 2002

Resumen

The system of beliefs and values, that shaped the model for management and organizations during the 20th century, is just not good enough today. In order to keep a business functioning well and competing successfully in markets that are increasingly more global, complex, professionally demanding, constantly changing and oriented towards quality and customer satisfaction a new model is needed. In this paper, we will propose that both Management by Instructions (MBI) and Management by Objectives (MBO) today give notoriously inadequate results. By contrast, description of a new approach labeled: Management by Values (MBV), seem to be emerging as a strategic leadership tool. The paper outlines this approach and discusses the implementation of MBV as a tool to redesign culture in organizations and prepare them for the next millenium.