Logistics-production, logistics-marketing and external integration: Their impact on performance

Giménez Thomsen, Cristina; Ventura, Eva

Logistics-production, logistics-marketing and external integration: Their impact on performance

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Citation

International Journal of Operations and Production Management; Vol. 25 No.1, pp. 20-38; 2005

Abstract

Highly competitive environments are leading companies to implement Supply Chain Management (SCM) to improve performance and gain a competitive advantage. SCM involves integration, co-ordination and collaboration across organisations and throughout the supply chain. It means that SCM requires internal (intraorganisational) and external (interorganisational) integration. This paper examines the Logistics-Production and Logistics- Marketing interfaces and their relation with the external integration process. The study also investigates the causal impact of these internal and external relationships on the company s logistical service performance. To analyse this, an empirical study was conducted in the Spanish Fast Moving Consumer Goods (FMCG) sector.