Tourist information sources at different stages of the travel experience
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- dc.contributor.author Fernández Cavia, Josep, 1963-
- dc.contributor.author Vinyals Mirabent, Sara
- dc.contributor.author Fernández Planells, Ariadna, 1983-
- dc.contributor.author Weber, Wiebke
- dc.contributor.author Pedraza, Rafael
- dc.date.accessioned 2020-05-13T08:38:27Z
- dc.date.available 2020-05-13T08:38:27Z
- dc.date.issued 2020
- dc.description.abstract Tourist destination managers must design effective communication strategies as part of their promotional tasks. In order to do so, destinations need to know what sources of information tourists actually use during the stages of a trip. Previous studies have partially addressed this issue but only used a limited list of sources analysed or only focused on three stages (pre-, during and post-). Our study considers a fourth stage –destination choice–, and also 27 sources of information were included in the questionnaires sent to our sample of analysis composed of 1,621 tourists from the four main countries visiting Spain: France, Germany, Italy and the United Kingdom. The results confirm the prevalence of Internet search engines for destination choice and trip preparation phases, but also point out to the importance of recommendations from friends and family in the destination choice stage, of maps and plans during the trip, and of Facebook in the post-trip stage. It is also shown that, among the official channels of the destinations, only the website stands out as one of the most consulted sources.en
- dc.description.sponsorship This research is part of the iTourist project, financed by the Spanish Ministry of the Economy and Competitiveness (CSO2014-59896-P)
- dc.format.mimetype application/pdf
- dc.identifier.citation Fernández-Cavia J, Vinyals-Mirabent S, Fernández-Planells A, Weber W, Pedraza-Jiménez R. Tourist information sources at different stages of the travel experience. El profesional de la información. 2020;29(2):e290219. DOI: 10.3145/epi.2020.mar.19
- dc.identifier.doi http://dx.doi.org/10.3145/epi.2020.mar.19
- dc.identifier.issn 1386-6710
- dc.identifier.uri http://hdl.handle.net/10230/44517
- dc.language.iso eng
- dc.publisher EPI (El Profesional de la Información)
- dc.relation.ispartof El profesional de la información. 2020;29(2):e290219
- dc.relation.projectID info:eu-repo/grantAgreement/ES/1PE/CSO2014-59896-P
- dc.rights © EPI - El Profesional de la información https://doi.org/10.3145/epi.2020.mar.19
- dc.rights.accessRights info:eu-repo/semantics/openAccess
- dc.subject.keyword Tourismen
- dc.subject.keyword Tourist destinationsen
- dc.subject.keyword Touristsen
- dc.subject.keyword Habitsen
- dc.subject.keyword Destination marketing organizationsen
- dc.subject.keyword Websen
- dc.subject.keyword Social networksen
- dc.subject.keyword Social mediaen
- dc.subject.keyword Search enginesen
- dc.subject.keyword Information sourcesen
- dc.subject.keyword Information searchen
- dc.subject.keyword Information seekingen
- dc.subject.keyword Mapsen
- dc.subject.keyword Facebooken
- dc.title Tourist information sources at different stages of the travel experienceen
- dc.title.alternative Fuentes de información para los turistas en las distintas etapas del viaje
- dc.type info:eu-repo/semantics/article
- dc.type.version info:eu-repo/semantics/publishedVersion