Highly competitive environments are leading companies to implement Supply
Chain Management (SCM) to improve performance and gain a competitive
advantage. SCM involves integration, co-ordination and collaboration
across organisations and throughout the supply chain. It means that SCM
requires internal (intraorganisational) and external (interorganisational)
integration. This paper examines the Logistics-Production and Logistics-
Marketing interfaces and their relation with the external integration
process. ...
Highly competitive environments are leading companies to implement Supply
Chain Management (SCM) to improve performance and gain a competitive
advantage. SCM involves integration, co-ordination and collaboration
across organisations and throughout the supply chain. It means that SCM
requires internal (intraorganisational) and external (interorganisational)
integration. This paper examines the Logistics-Production and Logistics-
Marketing interfaces and their relation with the external integration
process. The study also investigates the causal impact of these internal
and external relationships on the company s logistical service performance.
To analyse this, an empirical study was conducted in the Spanish Fast Moving
Consumer Goods (FMCG) sector.
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