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dc.contributor.author Morales-Vargas, Alejandro
dc.contributor.author Pedraza, Rafael
dc.contributor.author Codina, Lluís
dc.date.accessioned 2020-10-01T08:14:32Z
dc.date.issued 2020
dc.identifier.citation Morales-Vargas A, Pedraza-Jiménez R, Codina L. Website quality: an analysis of scientific production. El Profesional de la información. 2020;29(5):e290508. DOI: 10.3145/epi.2020.sep.08
dc.identifier.issn 1699-2407
dc.identifier.uri http://hdl.handle.net/10230/45364
dc.description Aquest article està disponible en castellà a: http://hdl.handle.net/10230/45401
dc.description.abstract A range of different methods and tools have been proposed by both academics and professionals in recent years for evaluating the quality of websites. Some are of general application and can be used to assess any type of website, while others have been adapted to the specialized characteristics of the websites employed in a given sector. This paper undertakes an analysis of existing scientific production in this field, with the aim of identifying its most relevant publications, its principal authors and the specific sectors served by the sites under evaluation. By triangulating review methods, 716 texts, published between 2000 and 2018, were identified in Scopus, Web of Science and other databases and examined. In addition to basic bibliographic information, the number of citations received by each text was recorded using Google Scholar. The area of knowledge in which each author works was also categorized based on his or her specific affiliations. The results point to a growing interest in website quality in a scientific community that has a presence in more than 70 countries. Its authors are drawn from various disciplines, although the highest number of publications is recorded in computer science, business and medical informatics. The most frequently cited texts are in fact seminal books in the associated disciplines of usability, information architecture and user experience. However, as of 2007, the number of texts describing evaluation tools for the websites of specific sectors – most notably, education (33%), health (27%) and commerce (21%) – increased their share. In conclusion, it is evident that website quality is a field of study undergoing constant growth and increasing specialization and one that offers ample opportunities for research.
dc.description.sponsorship This work is part of the Project “Interactive storytelling and digital visibility in interactive documentary and structured journalism”. RTI2018-095714-B-C21 (Micinn/Feder) Ministry of Science, Innovation and Universities of Spain. It was also supported by National Research and Development Agency (ANID) of Chile, via its Scholarships for Doctorates Abroad Program.
dc.format.mimetype application/pdf
dc.language.iso eng
dc.publisher EPI (El Profesional de la Información)
dc.relation.ispartof El Profesional de la información. 2020;29(5):e290508.
dc.relation.uri http://hdl.handle.net/10230/45401
dc.rights © EPI - El Profesional de la información http://www.elprofesionaldelainformacion.com
dc.title Website quality: an analysis of scientific production
dc.type info:eu-repo/semantics/article
dc.identifier.doi http://dx.doi.org/10.3145/epi.2020.sep.08
dc.subject.keyword Website quality
dc.subject.keyword Websites
dc.subject.keyword Scientific production analysis
dc.subject.keyword Systematic literature review
dc.subject.keyword Review article
dc.subject.keyword Heuristics
dc.subject.keyword Expert analysis
dc.subject.keyword Usability
dc.subject.keyword Contents
dc.subject.keyword User experience
dc.subject.keyword Standards
dc.subject.keyword Guidelines
dc.relation.projectID info:eu-repo/grantAgreement/ES/2PE/RTI2018-095714-B-C21
dc.rights.accessRights info:eu-repo/semantics/openAccess
dc.type.version info:eu-repo/semantics/publishedVersion

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