Promoting rule compliance in daily-life: Evidence from a randomized field experiment in the public libraries of Barcelona

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European Economic Review, Elsevier, vol. 64(C), pages 266-284, 2013.
http://hdl.handle.net/10230/6351
To cite or link this document: http://hdl.handle.net/10230/6351
dc.contributor.author Apesteguia, Jose
dc.contributor.author Funk, Patricia
dc.contributor.author Iriberri, Nagore
dc.contributor.other Universitat Pompeu Fabra. Departament d'Economia i Empresa
dc.date.issued 2010-08-01
dc.identifier.citation European Economic Review, Elsevier, vol. 64(C), pages 266-284, 2013.
dc.identifier.uri http://hdl.handle.net/10230/6351
dc.description.abstract We study how to promote compliance with rules in everyday situations. Having access to unique data on the universe of users of all public libraries in Barcelona, we test the effect of sending email messages with dierent contents. We find that users return their items earlier if asked to do so in a simple email. Emails reminding users of the penalties associated with late returns are more effective than emails with only a generic reminder. We find differential treatment effects by user types. The characteristics we analyze are previous compliance, gender, age, and nationality.
dc.language.iso eng
dc.relation.ispartofseries Economics and Business Working Papers Series; 1231
dc.rights L'accés als continguts d'aquest document queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commons
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.title Promoting rule compliance in daily-life: Evidence from a randomized field experiment in the public libraries of Barcelona
dc.type info:eu-repo/semantics/workingPaper
dc.date.modified 2014-10-09T02:51:43Z
dc.subject.keyword Behavioral and Experimental Economics
dc.subject.keyword Labour, Public, Development and Health Economics
dc.subject.keyword rule compliance
dc.subject.keyword field experiment
dc.subject.keyword public libraries.
dc.rights.accessRights info:eu-repo/semantics/openAccess


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